By February 18, 2014

Spring 14 conference: Design and Change – Latest agenda and speakers

March 28th – 30th 2014

Cité Internationale Universitaire de Paris (CIUP)

citeThis conference is open only to tCL members and CCC alumni and directors. We apologize that we are not able to open it to a wider audience at this time. If you are a current tCL member or a CCC alumni, and haven’t received an invitation, contact Jane Lewis.

Highlights of the programme

  • Case study workshops with  EDF and Deutsche Telekom
  • Keynote sessions from Fabienne Münch, Dean of the Design School of l’Université de Montréal; Patricia Cichocki, co-author of Organization Design and Stéphane Girod, Assistant Professor of International Business and Strategy at Henley Business School; Kit Lykketoft of Mind-Lab, Denmark
  • Panel workshop and debate with Pierre-Yves Panis, Director of Design and Customer Experience at Orange,  and Anne Asensio,  VP Design at Dassault Systèmes
  • Showcase of tCL members’ publications:
    • Choose to ChangeSusan Goldsworthy shares what she and Walt McFarland learned about publishing
    • Improving International Capacity Development: Bright SpotsJim Armstrong tells us about the book and its great reception.


Friday 28th March

9.30         Introduction and welcome, overview of the weekend,

10.00       Designing and getting to know you activity – Jeff Pedde

11.00         An introduction to organisation design and research findings on return on the investment in organisational redesign and restructuring

Patricia Cichocki and Dr Stéphane Girod

12.30         Lunch

14.00         Review of award-winning learning programme at EDF

EDFLed by David Jestaz, Director of the EDF corporate university for management

Workshop for the Change Leaders  to review and learn from what happened and to offer other perspectives on future change issues

16.30         Review and close and briefing for the evening

18.30         Guided wine tasting, managed by Julie Mowinskiwine, at Soleilles Cowork, an innovatively designed work space.

20.30         Dinner – to be arranged by participants

Saturday 29th March

Curated by Fabienne Münch

9.00          Welcome, review of Friday and return to the theme

9.15           Perspectives on design – Fabienne Münch

9.45          Design and change – workshop and panel discussion with speakers and special guests:

Pierre-Yves Panis of Orange Telecom and Anne Asensio of Dassault Systemes


11.30         Collaborative public services design and European design networks – Kit Lykketoft – Mind Lab

12.30         Lunch

14.00         Deutsche Telekom Creation Center and service design – Julia Leihener

17.00         Review and closeDT

20.00         Dinner at la Terrasse du 7eme

Sunday 30th March  (all times approximate!)

9.00           tCL matters – update and governance – Cecile

9.30           A look ahead – ideas for the future and tCL’s 10th anniversary – Roberto

10.00         Jim Armstrong book showcase: “Improving International Capacity Development”

10.30         Susan Goldsworthy discusses what she and Walt McFarland learned in publishing their book:  “Choosing Change”.

She gives advice to tCL members who plan to write publications

11.00         Open Mic – get in touch with Roberto if you’d like to take part.

11.30         Julie Mowinski – book team update

12.00         Mutual-help surgery

13.00         Lunch and farewell

Keynote speakers (alphabetically by first name)

Guest speakers

Anne AsensioAnne Asensio – VP Design Experience, Dassault Systèmes

Anne Asensio joined Dassault Systèmes in November 2007 as Vice President of Design Experience. In this role, she launched DS’s Design Experience strategy with the mission to define and implement “best in class” design solutions for enterprises, design studios and individual designers as well as to foster a Design Excellence culture within Dassault Systèmes. Prior to her DS appointment, Anne held influential roles at General Motors and Renault, and won several prestigious accolades for her talent and experience.

David JestazDavid Jestaz – Director, EDF Corporate University for Management

Responsible for Learning and Development for 12,000 managers worldwide. Built a curriculum for HiPo to C-Level Executives which delivered on the objectives of developing leadership and strategic thinking, while internationalizing corporate culture.

Created learning pathways for managers and a portfolio of learning opportunities. Developed organizational development capabilities for Business Units.

Awarded the Corporate Learning Improvement Process (CLIP) from the European Foundation for Management Development in 2008 and 2012, the Excellence in Practice Award for its Program “Thinking Outside of the Box” in 2008 and the Corp University Xchange Award in 2012

Julia LeihenerJulia Leihener – Service Design Manager at Deustche Telekom Creation Centre

Educated at the Royal College of Art in London, Julia’s earlier career evolved from leadership to innovation coaching.  She is also a design thinking consultant with the Hasso-Plattner Institute in Berlin.

The Deutsche Telekom Creation Center she is now part of is a cross-disciplinary platform providing a physical and conceptual framework to develop innovative services and products. They closely observe people in their natural environment in order to find out about their needs, desires, behaviours and lifestyles. They then leverage these observations to develop insights, find important questions and to build the innovative ideas and concepts for the future – in short: they innovate along the core elements of Design Thinking.

Pierre-Yves P.Pierre-Yves Panis – Director of Design and User Experience, France Telecom-Orange

Pierre-Yves Panis is based at the Orange Technocentre.  His role is to help design even more intutitive and simple digital services and products which are eco-responsible and accessible to all, in an effort to enrich their daily lives. Before joining Orange, Panis was the design and artistic director at electrical and IT installation system company Legrand, principal designer at North America’s leading plumbing fittings company, Moen, and spent eight years in Zimbabwe where he ran the Design Co Operation NGO working with artisans. The Technocentre has around 50 designers based in Paris, London and Abidjian, Cote d’Ivoire

Stephane GirodDr Stéphane Girod – Assistant Professor, International Business and Strategy, Henley Business School, Reading University

Stéphane is a thought leader in the areas of multinational companies’ organisational architecture design and change, the formulation and execution of strategies for growth in emerging economies and the changing luxury consumer goods industries. His current research focuses on international operating models, emerging-markets multinationals, reorganisations and performance and the new strategic imperatives in the luxury sectors.

Prior to joining Henley Business School, he was a Research Fellow at the Accenture Institute for High Performance. He earned a PhD from the Saïd Business School, University of Oxford, an MBA from the Helsinki School of Economics, and an MSc from Toulouse Business School.

tCL contributors

Fabienne MunchProfessor Fabienne Münch

Fabienne Münch is the Chair of l’Université de Montréal Design School.

Prior to this position, Fabienne was Director of Ideation for the design driven furniture leader Herman Miller Inc., leading a think tank that synthesizes user needs research, future trends and business factors into concept explorations, charting paths for potential innovations.

Fabienne started her career championing wood furniture product developments and M&A opportunities in Europe for Steelcase Strafor. Then, as Principal of a design studio providing services to the exhibition and retail sectors, she developed a passion for leading creative teams and promoting design as the source of industrial growth. Fabienne holds a Masters degree in International Business from the University of Nancy-ICN, France and a Master of Science in Coaching for Change from HEC School of Management, Paris and Said Business School, University of Oxford.

Kit LikketoftKit Lykketoft – Acting Director – Mind Lab

MindLab is a cross-public sector unit for user-centred innovation. It is co-owned by the Ministry of Business and Growth, the Ministry Education, the Ministry of Employment and the municipality of Odense. It involves citizens and businesses directly in the development of new public policy and services.

MindLab conducts innovation projects and provides new insights through the use of competencies in anthropology, social science, policy development and design thinking and uses the gained insights to push change in our partner-organisations.  It also experiments to find new forms of creating and producing public sector solutions and alternative forms of governance.

Kit’s function as acting director is a combination of long-term strategy development and day-to-day management and support of MindLab employees. It also includes communication and presentation of MindLabs work and organization both in national and international contexts

Patricia CichokiPatricia Cichocki – Director, Design to Change

Patricia is a specialist in organisational design and change intervention particularly in complex organisations e.g. Shared Services, Outsourcing, working across borders and boundaries.  She also works with relationships between and within organisations particularly where there are issues of trust and collaboration.  She helps people create good organisation designs that bring lasting change.  Her book, “Organization Design”, co-authored with Christine Irwin, is now in its second edition.  Patricia is also an active member of the European Organization Design Forum.


Posted in: EVENTS

About the Author:

Jane is Director of Hidden Insights, and an experienced change management practitioner and project manager who has worked extensively with the public and private sectors. Jane Lewis introduced positive deviance to the UK, including organizational applications in Hertfordshire Adult Care Services and community applications in Gosport for teen pregnancy and parenting, and for the Home Office, for domestic abuse. Jane has lectured on positive deviance at Said Business School and HEC Paris, as well as at Oxford Brookes University and the National College of School Leadership. She has published articles in the Business Information Review, Oxford Leadership Journal, Quality World, NHS Executive and the Municipal Journal, and gained feature coverage in the Times and Guardian.

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